Dear Shortie, Yes, we admit that due to the violent impact during shipping, part of the outer packaging carton was broken and the inner product box had some damages, as you know, this is not our fault or your fault, the damage of the box happened during shipping, since we received your feedback, we have been actively feedback with our agent and talk what better way can avoid damaged for shipping, our agent is also made double check with your local shipping agent, which needs some time.

Hello Dimitri, Thank you so much for your supporting! We are glad that you are satisfied with our boxes and service. We hope we can provide you with the best all the time. We're so appreciated! BR. Selena